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Overview
Throughput trend
received · delivered · rejected
Hourly throughput
summed by hour of day · received by created_on · qc_done by updated_on · pending = fresh + prior hour leftover
SLA performance
Within / Out of SLA · click to drill
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—%
Within SLA
—
—%
Out of SLA
0%100%
Delivery rate: —
—
Delivery rate
delivered / received · click to drill
—
—%
Delivered
—
—%
Not delivered
0%100%
Rejected: — · Pending: —
—
Accuracy
Auto vs manually edited · delivered SKUs only
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—%
AUTO
—
—%
MANUALLY EDITED
0%100%
—
—
QC Failed reasons
Blocker severity issues · top 5
Validation Failed reasons
failure reasons · top 5
Tech & AI Failure reasons
failure reasons · top 5
Top enterprises
by job count · click to filter
Top teams
by job count · click to filter
Top QC users
by job count · click to filter
Recent records
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| VIN↕ | SKU ID↕ | Spin ID↕ | Enterprise↕ | Team↕ | QC User↕ | Status↕ | SLA↕ | TAT↕ | Rejection Reason↕ | Input Type↕ | Platform↕ | Created At↕ | Final Time↕ |
|---|
QC Performance · individual user analytics
QC User
Pick a QC user to begin
Search by email above. You'll see efficiency trends, SLA compliance, enterprise-wise breakdown, and rejection summary — over the last 30 days, 6 months, or 12 months. Useful for appraisals and performance reviews.